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Privacy Policy

Your information, handled with care.

What we collect, how we use it, and the choices you have.

Effective October 1, 2026

GEN-D Services LLC, doing business as GEN-D Services ("we," "us," or "our"), respects your privacy. This policy explains what information we collect through www.gen-d.co and www.gen-dservices.com, our online chat, forms, email, text messages, and our services, and how we use and protect it.

01 / Information we collect

What we collect

  • Information you give us: name, email address, phone number, service address, project details, and anything else you share through forms, chat, email, text, or phone.
  • Information collected automatically: IP address, browser and device type, pages visited, and referring site, gathered through cookies and similar tools.
  • Information from third parties: details from partners, review sites, or advertising platforms when you interact with our ads or listings.

02 / How we use it

How we use your information

  • To respond to inquiries, provide quotes, schedule and perform services, and send invoices.
  • To send appointment reminders, service updates, and marketing messages – you may opt out of marketing communications at any time.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations and protect our rights.

03 / Text messaging

Text messaging (SMS)

If you opt in to receive text messages, we use your mobile number only to send the messages you agreed to.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

You can opt out at any time by replying STOP.

04 / Email

Email

You can unsubscribe from marketing emails using the link in any email. We may still send you messages about services you have requested.

05 / Sharing

How we share information

We do not sell your personal information. We share it only with:

  • Service providers who help us run our business (for example, CRM, scheduling, payment, email, and hosting providers), who may use it only to perform services for us.
  • Authorities when required by law or to protect our rights and safety.
  • A successor in the event of a merger, sale, or reorganization of our business.

06 / Cookies

Cookies

We use cookies to operate our website, remember preferences, and understand how visitors use it. You can disable cookies in your browser settings, though some features may not work properly.

07 / Security

Data security and retention

We use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure. We keep information only as long as needed for the purposes above or as required by law.

08 / Your choices

Your choices

You may request to access, correct, or delete your personal information by contacting us. You may opt out of texts by replying STOP and out of emails by clicking unsubscribe.

09 / Children

Children's privacy

Our website and services are not directed to children under 13, and we do not knowingly collect their information.

10 / Changes

Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a new effective date.

See also our Terms and Conditions.

Questions about your privacy?

Reach out anytime to ask what we have on file, update it, or have it removed.

GEN-D Services LLC · 40 County Road 70, Laotto, IN 46763

© 2026 GEN-D Services LLC · www.gen-d.co