Terms & Conditions
Clear terms. Lasting relationships.
The ground rules for using our website and working with our team.
Effective October 1, 2026
These Terms and Conditions govern your use of www.gen-d.co and www.gen-dservices.com and the services provided by GEN-D Services LLC, doing business as GEN-D Services ("we," "us," or "our"). By using our website, contacting us, or booking our services, you agree to these terms.
01 / Our website
Use of our website
You agree to use our website only for lawful purposes. You may not attempt to disrupt, damage, or gain unauthorized access to the site. All content on the website, including text, images, and logos, belongs to GEN-D Services and may not be copied without permission.
02 / Quotes & services
Quotes and services
Quotes are estimates based on the information provided. Final scope, pricing, and schedule are set in a written proposal, estimate, or service agreement. If that agreement conflicts with these terms, the agreement controls.
03 / Scheduling
Scheduling and weather
We will make reasonable efforts to perform services as scheduled. Weather, equipment issues, and other conditions outside our control may require rescheduling. We will notify you as soon as practical.
04 / Payment
Payment
Payment is due as stated on your invoice. We may pause services on accounts that are past due.
05 / Cancellations
Cancellations
Please give us as much notice as possible to cancel or reschedule. Late cancellations may be charged a fee as stated in your agreement.
06 / Text messaging
SMS / text messaging terms
By opting in, you agree to receive text messages from GEN-D Services about appointment reminders, service updates, quotes, and promotional offers. Consent is not a condition of purchase.
- Message frequency varies.
- Message and data rates may apply.
- To opt out, reply STOP at any time. You will receive one confirmation message and no further texts.
- For help, reply HELP or contact us at sales@gen-d.co or (260) 446-3207.
- Carriers are not liable for delayed or undelivered messages.
- Your mobile information is handled as described in our Privacy Policy.
07 / Liability
Limitation of liability
To the fullest extent permitted by law, GEN-D Services is not liable for indirect, incidental, or consequential damages arising from use of our website or services. Our total liability for any claim will not exceed the amount you paid for the service giving rise to the claim.
08 / Third-party links
Third-party links
Our website may link to other sites. We are not responsible for their content or practices.
09 / Governing law
Governing law
These terms are governed by the laws of the State of Indiana. Any disputes will be resolved in the courts of Allen County, Indiana.
10 / Changes
Changes to these terms
We may update these terms from time to time. The updated version will be posted on this page with a new effective date.
See also our Privacy Policy.
Questions about these terms?
We're happy to walk through anything here before you book.
GEN-D Services LLC · 40 County Road 70, Laotto, IN 46763